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ABOUT US
The Department of Business and Industry Services at Kennedy-King College recognizes the need for training and development of the workforce. We provide effective and affordable training services designed to meet your company’s needs.
Business and Industry Services’ training programs are uniquely designed to contribute to the success and advancement of your organization by assisting in the development of your employees, whether entry level or management.
DEPARTMENT CONTACT
Natatia Trotter - Gordon, nmtrotter@ccc.edu
6800 S. Wentworth, Room 1W46
Chicago, Illinois 60621
(773) 602-5421
(773) 602-5428 Fax
FEATURES OF OUR PROGRAM
- Entrepreneurship and Franchise Management & Ownership Certificate Programs
Classes Start: May 17, 2005
- Customized programming to meet your needs
- Training at your site or our college
- Quality instruction at an affordable price
- Professional trainers with hands-on experience
BENEFITS TO YOUR COMPANY
- Increased productivity
- Improved employee motivation and retention
- Knowledgeable employees
SERVICES
The following is a partial list of training and development services available:
- Management and Leadership Development
- Computer and Information Technology
- Marketing Your Products and Services
- Customer Service
- Effective Communication Skills
- Basic Skills
PARTNERS
In an effort to develop effective ties with the business community, we’ve partnered with several organizations to provide conferences, seminars and workshops:
Entrepreneurship and Franchise Management & Ownership Certificate Programs
Contact
us to inquire about when classes start.
PROGRAMS
Core Courses - Basics of Business Ownership
Students are required to complete the following core courses in the
first
12 weeks of the Entrepreneurship and Franchise Management &
Ownership Certificate programs:
Leadership and Management
- Human ResourceTeam Building and MotivationCrisis and Transition
- Managing Growth
Customer Service
- Essentials of Great ServiceListening SkillsCustomer Retention
- Conflict Resolution
Small Business Legal Issues
- Proper Legal StructureLiability and Insurance IssuesBasic Business ContractsEmployee/Independent Contractor
- Copy Right/Trademark
Finance Management
- Personal Asset Assessment/Net WorthCash Flow ManagementInventory ManagementBalance SheetRaising Equity Capital/Investor RelationsDebt Financing and Debt ManagementCost ControlForecasting
- Taxation
Marketing and Promotion
- ProductPricePlacementPromotion
- Location
Entrepreneurship
Certificate Program
The Entrepreneurship Certificate Program is designed to prepare
aspiring and current entrepreneurs to successfully start and
maintain a business.
Courses will be taught by business experts and owners. Classroom
hours will consist of discussions and hands-on exercises to
reinforce the concepts and prepare for the development and
presentation of the business plan. The final project will consist of
students presenting their business plans to a panel of financial
representatives.
Courses - 12-Weeks
Management
Finance
Product and Service Development
Pricing Strategy
Sales/Promotion
Advertising / Promotion Plan
Franchise
Management & Ownership Certificate Program
The Franchise Management & Ownership Certificate Program is designed to provide students
with the much needed education and training to encourage franchise
ownership opportunities to aspiring franchisees.
Course - 12-weeks
Overview of Franchising
Legal Consideration in Franchising
Selecting the “Right” franchise
Before you sign
Applying your knowledge
Developing a Franchise Business Plan
Financing Your Dream
NOTE:
Upon successful completion of the 24 week program, students will be
awarded a Certificate of Completion. However, students who only
complete the Core Courses (“Basics of Business Ownership”) offered
in the first
12 weeks of the program will receive a “Letter of Recognition”
acknowledging their completion of the first half of the program.
Students will be able to complete the second half of the program
during the next program offering.
CLIENTS SERVED
The following is a partial list of clients served :
- Chicago Connections
- Community Assistance Program
- Housing Authority of the County of Cook
- Hyde Park Chamber of Commerce
- Illinois Service Federal Savings and Loan
- Chicago Public Schools
- Chicago Urban League
- Field Museum
- Otto & Sons
- Shedd Aquarium
- Shore Bank
Chicago Connections
www.heartland-alliance.org
Microsoft Office Specialist Training
This program was designed to prepare students for jobs in computer technology and administration. Upon successful completion of the course assignments students were able to take the MOS exam and become certified as as Microsoft Office Specialist. Three-month training. Delivered at Chicago Connections site.
Community Assistance Program
Unarmed State Security Certification Training
Students learned basic fundamentals of security officer training and customer service behaviors as well as rules and regulations associated with the State of Illinois. Two week training session. Delivered at Dawson Technical Institute.
Housing Authority of the County of Cook
Phlebotomy Training
Students were trained on how to obtain blood specimens by venipuncture techniques in addition to technical clerical and interpersonal skills. Four-month training and 120 Clinical Hours. Delivered at Housing Authority site.
Basic Nursing Assistant Training
Students were familiarized with the basic concepts and interventions required for the care of all ill patients. Eight-week training and 40 clinical hours. Delivered at Housing Authority site.
Medical Terminology
Students were introduced to basic word structure and pronunciation of medical terms.
One-month training. Delivered at Housing Authority site.
Hyde Park Chamber of Commerce
www.hpchamber.com
Business Basics Workshop Series
Chamber members participated in a five-day Business Basics Workshop Series that covered topics in the following business areas: Customer Service, Organizational Team Building, Effective Sales Techniques, Effective Advertising Techniques and Communication and Leadership Development. Delivered at Hyde Park site.
Illinois Service Federal Savings and Loan
Professional Communications
Managers participated in five-days of training sessions that focused on Customer Service and Leadership Development. Delivered at Illinois Service Federal Savings and Loan.
CONFERENCES AND SEMINARS
The following Conferences and Seminars were developed by Kennedy-King College Department of Business and Industry Services (BIS) and supported by a host of partners:
“Become the Boss: Franchise Training Seminar”
BIS in partnership with the National Minority Franchising Initiative and a host of national franchisors and business organizations presented a one day seminar entitled
“Be The Boss, Buy A Franchise”. This seminar provided the education and training to encourage franchise ownership opportunities to potential minority entrepreneurs and aspiring franchisees.
CPS “Creative and Safe Classrooms”
BIS developed and implemented a one-day conference in August 2002 that tackled the challenges and offered innovative solutions for developing “Creative and Safe Classrooms”. Over 250 Chicago Public Schools Early Childhood Education teachers and administrators gathered at Kennedy-King College for the information-packed conference. The conference was sponsored by Dominick’s Finer Foods and MetLife Financial Services
The “Creative and Safe Classrooms” conference satisfaction survey results indicate that participants were highly impressed with the expert content of the professional development workshops and information provided by the child development trainers. The workshops covered areas including curriculum development, health hazard prevention, parent training, storytelling, pre-k computer use and financial management sessions.
CPS “Child Parent Center Parent Workshop Series”
BIS developed and implemented a six-day parent workshop series that consisted of workshops in the following areas: Effective Parenting Techniques, Money Management, Communication and Presentation Sills, Self Development, Healthy Living for Parent and Child and Computer Training. Workshops were delivered at various Child Parent Centers.
“Business Maximization” sponsored by MetLife Financial Services
MetLife Financial Services sponsored a 2-hour seminar for business and community constituents of the 87th Street Chamber of Commerce. The Chamber which is comprised of viable small and mid-sized businesses learned from MetLife Financial Services financial experts about succession planning for their businesses.
“Roads to Success”
BIS welcomed 25 female students from Carver Military Academy to participate in a 3-hour seminar designed to inspire and prepare students for college and the workplace.
“Access to Capital: Financial Resources For Business Growth”
As a part of the 2002 Minority Enterprise Development Week (MED Week) activities, the Minority Business Development Agency (MBDA) partnered with Kennedy-King College BIS to provide a high-powered workshop that gave business owners pointers on how to access funds to start and expand their businesses. Expert venture capitalists, angel investors and bank loan officers were available to talk one-to-one with business attendees. The exciting workshop concluded with five pre-selected companies presenting their business plan presentations to a panel of financial experts.
“Business Solutions 2002”
BIS developed and implemented “Business Solutions 2002”, a two-day seminar series that focused on fundraising for nonprofits and introduction to Microsoft Office for small businesses. Our partners included DePaul University’ Egan Urban Center and the Chicago Foundation For Women.
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